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Terms & Conditions

A Legal Disclaimer

Last updated: 09/12/2025
Welcome to Twyco Plastics (“the Website”). The Website is owned and operated by Twynham Components Ltd, a company registered in England & Wales.
By accessing or using this Website, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of the Website.
1. Company Information
Twynham Components Ltd
Registered Address:
Unit 1, Albany Road
Market Harborough
Leicestershire
LE16 7QP
United Kingdom
“Twyco Plastics” refers to the trading name and online presence of Twynham Components Ltd.
Email: sales@twyco.co.uk
Phone: 01536 203740
2. Use of the Website
You agree to use the Website in accordance with the following:

  • You will not misuse the Website or interfere with its operation.

  • You will not attempt to gain unauthorised access to servers, databases, or security systems.

  • Content (text, images, drawings, specifications, downloads) may not be copied, reproduced, or distributed without written permission from Twynham Components Ltd.

We reserve the right to modify, suspend, or withdraw any part of the Website at any time.
3. Product Information & Specifications
All product descriptions, CAD data, drawings, and specifications on this Website are provided for general guidance only.
Twyco Plastics/Twynham Components Ltd reserves the right to:

  • revise product specifications

  • change pricing

  • discontinue products

without prior notice.
Final specifications are confirmed at quotation or order acknowledgment.
4. Quotations & Orders
All quotations issued by Twynham Components Ltd:

  • remain valid for 30 days unless stated otherwise

  • may be revised if material, freight, or external costs change

  • are subject to final written confirmation

Orders are only accepted once we issue written acknowledgement.
5. Pricing & Payment
Unless stated otherwise:

  • Prices exclude VAT

  • Payment terms are those agreed in the quotation or invoice

  • Late payments may incur statutory charges under the Late Payment of Commercial Debts (Interest) Act 1998

Ownership of goods remains with Twynham Components Ltd until full payment is received.
6. Delivery & Lead Times
Lead times are estimates and not guaranteed.
Twyco Plastics/Twynham Components Ltd is not responsible for delays caused by:

  • third-party carriers

  • customs clearance

  • force majeure

  • global supply issues

  • customer delays in approving drawings, tooling, CAD data, or samples

Risk transfers to the customer upon delivery or collection, depending on agreed Incoterms.
7. Tooling & Mould Ownership
Unless explicitly stated in writing:

  • Tooling, moulds, and fixtures produced by Twynham Components Ltd remain our property

  • Storage fees may apply for inactive tooling

  • Tools may be disposed of after 24 months of inactivity if not otherwise agreed in writing

Customer-owned tooling is stored at the customer's risk, though reasonable care is taken.
8. Quality, Warranty & Liability
We warrant that parts manufactured by Twynham Components Ltd will conform to the specifications agreed at order confirmation.
Twyco is not liable for:

  • misuse, mishandling, or incorrect installation

  • natural behaviour of materials (polymers, elastomers, composites)

  • defects caused by customer-supplied tooling or CAD

  • indirect or consequential losses, including lost production or revenue

Our liability is strictly limited to the value of the goods supplied.
9. Returns & Non-Conforming Goods
Non-conformities must be reported within 14 days of delivery, including supporting evidence (photos or sample returns).
We reserve the right to:

  • repair

  • replace

  • or credit

goods following investigation.
Custom-made products cannot be returned unless defective.
10. Intellectual Property
All content on this Website — including CAD files, designs, technical drawings, specifications, text, and images — is the intellectual property of Twynham Components Ltd, unless otherwise stated.
Unauthorised reproduction or use is prohibited.
11. Privacy & Data Protection
Our collection and processing of personal data is governed by our Privacy Policy and complies with:

  • the UK General Data Protection Regulation (UK GDPR)

  • the Data Protection Act 2018

Use of the Website constitutes acceptance of our Privacy Policy.
12. Website Availability & Security
While we aim for continuous availability, Twyco Plastics cannot guarantee uninterrupted access.
We are not liable for:

  • loss of data

  • unauthorised access

  • service interruptions

  • cyber security breaches

Users should ensure they use appropriate security software.
13. Third-Party Links
The Website may contain links to external sites or resources.
Twyco Plastics/Twynham Components Ltd is not responsible for:

  • the content of those sites

  • any loss or damage arising from their use

14. Governing Law
These Terms & Conditions shall be governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Changes to Terms
We may update these Terms at any time. Continued use of the Website after changes are published constitutes acceptance of the updated Terms.
16. Contact Us
Twynham Components Ltd
Unit 1, Albany Road
Market Harborough
Leicestershire
LE16 7QP
United Kingdom
Email: sales@twyco.co.uk
Phone: 01536 203740

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