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Accessibility Statement

Accessibility Statement

Last updated: 9th December 2025

Twyco Plastics, operated by Twynham Components Ltd, is committed to ensuring that our website is accessible to as many people as possible, regardless of technology, ability, or disability.

We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA wherever feasible and to provide a positive user experience for all visitors.

Our Commitment

We aim to make our website:

  • Easy to navigate

  • Clear and readable

  • Accessible using assistive technologies such as screen readers

  • Functional across modern browsers and devices

  • Understandable for users with visual, auditory, motor, or cognitive impairments

We continually review and improve accessibility across our website as part of our ongoing digital development.

Accessibility Features We Use

To support accessibility, the website includes:

  • Structured content with clear headings

  • Text alternatives for images where applicable

  • Keyboard-friendly navigation

  • Compatible design for screen readers

  • Logical tab order

  • High-contrast text where necessary

  • Responsive layout for mobile and desktop devices

Areas We Are Improving

We are currently reviewing:

  • Alternative text for legacy images

  • Colour contrast consistency across new content

  • Older PDF documents that may not be fully accessible

  • Captioning or transcripts for any embedded media (if applicable)

We are committed to resolving these areas as part of our ongoing updates.

Feedback and Contact Information

We welcome feedback on the accessibility of the Twyco Plastics website.
If you encounter any accessibility barriers or require information in an alternative format, please contact us:

Email: sales@twyco.co.uk
Phone: 01536 203740
Address:
Twynham Components Ltd
Unit 1, Albany Road
Market Harborough
Leicestershire
LE16 7QP
United Kingdom

Please include:

  • The page or content you were trying to access

  • The nature of the problem

  • Any assistive technology you were using (if applicable)

We will aim to respond within 7 working days.

Formal Complaints

If you are not satisfied with our response, you may contact:

The Equality Advisory Support Service (EASS)
Website: https://www.equalityadvisoryservice.com
Phone: 0808 800 0082

They can provide advice on Equality Act requirements.

Ongoing Commitment

At Twyco Plastics, accessibility is not a one-time project — it is an ongoing commitment.
We will continue to:

  • Monitor accessibility across the website

  • Update content and functionality

  • Train staff in accessibility awareness

  • Ensure new website developments meet WCAG 2.1 AA guidance

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